Terms and Conditions

Precedent to you being able to use any of the tools, functions and services offered you by this website you must read and agree to be bound by each and every one of the terms and conditions contained in this Agreement.

Payment

Service against any tech plan will be available once you complete your payment and we get confirmation about the payment from our payment gateway. All payments will be collected by Binary Semantics Inc., USA. PCSUPPORTROBO may offer discount in pricing when one takes service for 2 or 3 years term, so if you signup for 2 or 3 years plan then, you agree to maintain your service for the subscribed period.


Term plans are valid until following occurs:-

a) Subscribed Plan gets expired
b) You terminate the service before expiry of the relevant term.
c) You violate Terms and Condition and Policies of our company.
d) In the event of force-majeure cases.

Payment will be processed by our payment gateway through its secure (https) transaction page. So we request you not to handover any of your card information to any of our staffs. In case of unauthorized transaction or double payment, you need to contact us first for its resolution. Our Staff will check service availability for the account whenever we get support request, for the same, please allow some time, while our staffs check your account status. Usually it's done within 2 minutes.

Renewal Policy

We don't charge you automatically for any service or renewal of any service. All payments need to be processed from your end only. If you don't have make payment, it means we haven't got payment. We may call you before expiration of your subscription tenure for its renewal to give you seamless PC support. In case of payment related query, you are requested to contact us first to resolve the issue.

Privacy Policy

Our Privacy policy is an integral part of our Terms of service policy. Please read http://www.pcsupportrobo.com/privacy-policy.php for Privacy Policy before subscribing to any of our plan.

NON Commercial Limitation

All services provided by PCSUPPORTROBO are solely for personal and non-commercial purpose. Any reproduction, distribution, publication, modification and sale of information, product or services are not at all supported and we will take legal action in such situation.

NO Unlawful use

As a condition of our support, you agree not to use services or software which are illegal and might unlawful and prohibited by law. You are requested to check that you're using all legal software before approaching us. Our support is limited to those, who use or agrees to use legal and licensed software. Fair usage policy, suspension or termination of service Though we support unlimited amount of technical support through our 1 year, 2 years, 3 years subscription plan, but all plans should be used adhering to fair usage policy. If we observe and detect that the PC Support is sought for more number of PC's than actually paid for then it'll be treated against fair usage policy. For your PC, Laptops, Notebook, Mobile Devices you can ask unlimited help.

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